This site is using cookies to optimize functionality and give you the best possible experience. Cookies Settings I Accept

Support Specialist

 We are looking for a Support Specialist to join our super talented & fun Demand team!

The Support Specialist is responsible for implementation, setup and monitoring of campaigns in our systems, and providing ongoing support to advertisers using SelfAdvertiser, our self-service platform.

You will:

  • Implement & monitor online campaigns
  • Managing & operating a customer management interface
  • Managing a support system, provide service to advertisers in ongoing operational issues
  • Troubleshoot operational & technical issues
  • Create statistical & daily reports

The person we’re looking for:

  • Details oriented and capable of following structured procedures
  • Highly independent, fast learner, efficient and organized
  • Excellent technical and analytical skills
  • Team player with excellent interpersonal & communication skills.
  • Performs under pressure and meticulously meets and beats goals

We’ll need:

  • BA Degree
  • Excellent Excel skills
  • Fluent in English (oral & written)

Advantages:

  • Work experience and/or familiarity with the Internet advertising world
  • Proven work experience in customer service positions
  • Work experience with Support/CRM/Service desks tools

Submit your application